Customer Feedback
Close the loop on every signal — NPS, CSAT, feature requests.
Feedback that sits in a SurveyMonkey export never makes it back into the product. Jinni feedback apps put the score, the comments, and the trend lines on a page your whole team has open — so the next decision actually uses them.
Use case
/solutions/customer-feedback
Top Jinni apps for customer feedback
Open one. Use it today.
Pinned, ready-to-use apps for this category. Click any card to open it — you can run it as-is, or duplicate it into your library and tweak it for your team.
Why Jinni for customer feedback
Built for the work — not for the demo
NPS, CSAT, and pulse out of the box
Ask for the metric you want — Jinni knows the standard scales and computes the standard scores.
Open-ended comments, organized
Tag, search, and group qualitative feedback so the good quotes don't get lost in a 4,000-row export.
Embed or link — your call
Drop the survey in-app, in your post-purchase email, or anywhere with a URL. Same app, same dashboard.
Iterate as you learn
"Add a follow-up question for any score below 7." One prompt, redeployed for everyone, same data store.
Why Jinni vs SurveyMonkey
Same job. Less SaaS.
Why teams move from SurveyMonkey to Jinni for this kind of work.
- Built-in dashboards instead of a one-off Excel export.
- No "upgrade to filter responses" — slice it however you want.
- Your data stays in your project, forever.
Ready to ship a customer feedback app?
Type one sentence. Get a working app and a link to share — built for your team, owned by you.